SofTx Innovations Privacy Policy

SofTx Innovations Inc. (“SofTx Innovations”), located at 476 Candler Rd, Oakville, ON, Canada, is committed to protecting the privacy rights of all persons with whom it deals. SofTx Innovations will take every step to maintain the confidentiality of your personal information. This Privacy Policy applies to your use of SofTx Innovations’s products and this Privacy Policy informs on SofTx Innovations’s collection, use and/or disclosure of an individual’s personal information.

Accountability

SofTx Innovations is accountable for all personal information under its care and control. Within SofTx Innovations we have appointed a Privacy Officer in case you have any questions about this Privacy Policy. The Privacy Officer can be reached as follows: by email at privacy@softxinnovations.ca or by mail at SofTx Innovations Inc., 476 Candler Rd, Oakville, ON, Canada L6J 4X6, Attn: Privacy Officer. Any questions relating to SofTx Innovations’s handling of personal information should be directed to the Privacy Officer.

Security

SofTx Innovations has taken appropriate technical and organizational measures to protect your personal data against loss or against any form of unlawful processing. SofTx Innovations has established an information security policy and taken physical, organizational, and electronic measures with due observance thereof. Your data is transmitted via secure connections over the internet. We contractually commit third parties who are engaged in the management and development of our platform and or products to respect the confidentiality of your personal data, and to uphold the same standards as SofTx Innovations.

Purpose and Personal Information Collected

SofTx builds deep tech application products and platforms to integrate current AI/ML advances to healthcare experts and providers. Our experts in Analytics, Machine Learning & Integrations build upon learnings and frameworks from many years of experience launching products throughout Canada. Our product exposure includes software as a medical device (SaMD), medical apps, and more. SofTx Innovations’ services are used by individuals (“users”) who decide to operate a SofTx Innovations product.

SofTx Innovations may use personal information notably in the following ways:

• To provide its Services: Applicable legal basis: contract performance
• To provide product information: Applicable legal basis: contract performance, legitimate interest, consent
• To open, maintain and process credit card transactions: Applicable legal basis: contract performance, legitimate interests (to ensure that SofTx Innovations is paid for its services), legal requirement
• To administer and process customer surveys, special promotions, and other marketing activities: Applicable legal basis: legitimate interests, consent
• To investigate legal claims or comply with our legal obligations: Applicable legal basis: legal obligation, legitimate interest

As a result, personal information can be collected when you use the Services. This can include your name, age, address, billing information, and credit card information. If you use SofTx Innovations’s website (the “Website”), your IP address, your computer’s operating system, the browser type and language are automatically collected each time you use the Website. Moreover, the identity of the website you came from will also be collected, as will your web request and the date and time of your visit and the site pages visited. Other information such as your name, address, and email address (“contact information”) is collected in order to allow us to administer the Website, to identify and contact users, and in order to conduct Website maintenance.

Recipients of your Personal Information

Your personal information may be provided to SofTx Innovations’s service providers and partners in order to provide you with a seamless user experience and to improve the quality of our services. SofTx Innovations will not disclose your personal information to other people or non-affiliated companies, except in the limited circumstances described in this Privacy Policy or with your consent.

International Transfer of Personal Data

Your personal information may be stored and processed in any country where SofTx Innovations has facilities, partners, or uses third-party service providers. SofTx Innovations will take all reasonable steps to protect your personal information in accordance with our internal rules and regulations.

Limits for Collecting, Using, Disclosing, and Retaining Personal Information

SofTx Innovations limits the amount and type of information collected to that which is necessary to meet the purposes described above. SofTx Innovations undertakes to keep all personal information it collects strictly confidential. SofTx Innovations will only retain personal information for the duration of its intended use or as otherwise required by law. Thereafter, all personal information that does not have a specific purpose or that no longer fulfills its intended purpose will be destroyed in a secure fashion.

Safeguarding Personal Information

SofTx Innovations respects individual’s privacy and will protect that personal information as vigorously as possible. SofTx Innovations stores personal information in electronic and physical files that are secure and to which access is restricted.

Accuracy of Personal Information

SofTx Innovations also makes every effort to keep all personal information it holds, including contact information and financial information, accurate, complete, and current. After verification, SofTx Innovations will update any changes to personal information when received from you through the Website or otherwise.

Consent

By using the SofTx product, you agree to the fact that your data is used for the purposes described above.

Exercise of Rights

You have rights regarding your personal information, such as access, rectification, deletion, restriction, portability, objection, and withdrawal of consent.

Protection of Personal Information for Children

SofTx Innovations Services are not intended for minors. If you are a minor, please do not provide any personal information without the express consent of a parent or guardian.